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St Vincent's Nursing Home
 

Useful contacts

Information provided in good faith by St Vincent’s but without responsibility for the services of external bodies.

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z 

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Action on Hearing Loss (formerly RNID)
Information line: 0808 808 0123/Textphone:  0808 808 9000/SMS: 0780 0000 360
Email: informationline@hearingloss.org.uk
Website: www.actiononhearingloss.org.uk
1-3 Highbury Station Road, London, N1 1SE

Provides information, residential care, communication support, training, special telephone service and environmental aids for deaf and hard of hearing people.

Age UK
Helpline: 0300 222 1122
Email: contact@ageuk.org.uk
Website: www.ageuk.org.uk
Tavis House, 1-6 Tavistock Square, London WC1H 9NA

For help with money, health, housing, work or care etc.

Alzheimer's Society
Helpline: 0300 222 1122
Email: enquiries@alzheimers.org.uk
Website: www.alzheimers.org.uk
43-44 Crutched Friars, London, EC3N 2AE

For support, information, advice and local services for those affected by dementia.

Arthritis Care
Helpline 0808 800 4050(9.30am-5pm)
Website: www.arthritiscare.org.uk
Email: helplines@arthritiscare.org.uk
Arthritis Care Helpline, Saffron House, 6-10 Kirby Street, London, EC1N 8EN

For people with arthritis, helping to promote their health, well being and independence.

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B

British Red Cross

Telephone: 0844 871 11 11
Email: contactus@redcross.org.uk
Website: www.redcross.org.uk
44 Moorfields, London EC2Y 9AL

Services available from local centres may include equipment loan, transport, and home from hospital schemes.  (‘find your local service’ link on ‘contact us’ page of above website).

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Carers Trust (founder charities: Crossroads Care and The Princess Royal Trust for Carers)
Telephone:  0300 772 9600
Email: info@carers.org
Website: www.carers.org
32-36 Loman Street, London, SE1 0EH

Provides information and advice, support groups and works with local partners delivering services for carers and people with care needs.

Carers UK
AdviceLine 0808 808 7777 (currently limited service times, 10am-4pm Monday and Tuesday)
Email: info@carersuk.org (may be delay in receiving response) or contact local association (search the online directory)
Website: www.carersuk.org
20 Great Dover Street, London SE1 4LX

Carers UK is the voice of carers and the leading campaigning, policy and information organization for carers and gives advice, information and support.

Citizens Advice (CAB)
Website: citizensadvice.org.uk
Details of your local office available from your telephone directory or library.

Cruse Bereavement Care
Helpline: 0808 808 1677
Website: www.cruse.org.uk
Central office:  PO Box 800, Richmond, TW9 1RG. See website for local area/branch

Offers a counselling service and practical advice after bereavement.  There are over 80 areas/branches in the UK.

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Diabetes UK
Helpline: 0345 123 2399
Email: helpline@diabetes.org.uk
Website: www.diabetes.org.uk (‘Contact us’ page has ‘live chat’ facility)
Diabetes UK Helpline, Wells Lawrence House, 126 Back Church Lane, London, E1 1FH

Provides information, supports research. Other services include travel insurance, support groups and online forum.

Disability Rights UK
Telephone: 0330 995 0444 (general enquiries, not an advice line)
Email: enquiries@disabilityrightsuk.org
Website: disabilityrightsuk.org (with benefits information pages)
14 East Bay Lane, Here East, Queen Elizabeth Olympic Park, London, E20 3BS

Provides information (via website), sells Radar keys, publishes annual Disability Rights Handbook.

Disabled Living Foundation
Telephone: 020 7289 6111 (9am-5pm Monday-Friday)
Helpline: 0300 999 0004 (10am-4pm Monday-Friday)
Email: info@dlf.org.uk 
Website: www.dlf.org.uk
Unit 1, 34 Chatfield Road, London SW11 3SE

National charity providing impartial advice, information and training on equipment for independent living.

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E

EAC (Elderly Accommodation Counsel)
Website: eac.org.uk
3rd Floor, 89, Albert Embankment, London, SE1 7TP

By way of its two associated websites (firststopadvice.org.uk and housingcare.org) it helps older people make informed choices about meeting housing and care needs  It provides advice on finding and paying for all types of housing for older people, including sheltered housing, residential care, nursing homes and homes which accept people with mental and physical disabilities.

Eldercare Solutions Ltd
Telephone:  0800 082 1155/01438 360082
Email: advice@eldercaregroup.co.uk
Website: eldercaregroup.co.uk
Suite 4, Titmore Court, Titmore Green, Little Wymondley, Hitchin, SG4 7JT

Alternative solutions to meeting the cost of care.

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F

Focus on Disability
Website: focusondisability.org.uk

A website providing many useful links for people with disabilities, the elderly and their carers.

H

HealthUnlocked
Website:  healthunlocked.com

A peer-to-peer support network for various health conditions.

Healthwatch
Website:  healthwatch.co.uk

‘The independent national champion for people who use health and social care services’. Your local Healthwatch can be found from the above national site.

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Macmillan Cancer Support
Information Line: 0808 808 0000   (9am-8pm Monday-Friday)
Website: 
www.macmillan.org.uk
89 Albert Embankment, London, SE1 7TP (an HQ address only, check ‘In your area’ section of the website to find local branches)

Provides practical, medical and financial advice and support for people living with cancer.

Meals On Wheels
There are many different types of ‘meals on wheels’ services provided by commercial organisations and charities. For information try you local authority, Age UK, or RVS (formerly WRVS).

MIND (National Association for Mental Health)
Telephone: 020 8519 2122
Information Line (eg where to get help, medication, advocacy): 0300 123 3393 (9am-6pm Monday-Friday)
Email: info@mind.org.uk
Legal Line (eg legal information and general advice on mental health law such as mental capacity): 0300 466 6463  (9am-6pm Monday-Friday)
Email: legal@mind.org.uk
Website:  mind.org.uk
15-19 Broadway, Stratford, London, E15 4BQ

Check the website to find local associations.

Multiple Sclerosis Society
Telephone: 020 8438 0700
HelpLine: 0808 800 8000
Email: helpline@mssociety.org.uk
Website: mssociety.org.uk
The MS National Centre, 372 Edgware Road, London, NW2 6ND

Offers support and information to people with MS and their friends, carers and family.

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N

NHS 111
Telephone: 111

For healthcare needs which are urgent but may not merit a 999 emergency call.
Operates 24 hours, 7 days a week.

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P

Parkinson's Disease Society
Telephone: 020 7931 8080
HelpLine: 0808 800 0303 (9am-7pm Monday-Friday, 10am-2pm Sat)
Email: hello@parkinsons.org.uk
Website: parkinsons.org.uk
215 Vauxhall Bridge Road, London, SW1V 1EJ

Also works through local teams to support people affected by Parkinson’s.

Patients Association
Telephone: 020 8423 9111
HelpLine: 020 8423 8999  (9.30am-5pm Monday-Friday)
Email: helpline@patients-association.com
Website: patients-association.org.uk
PO Box 935, Harrow, HA1 3YJ

Gives advice to patients and carers on patients’ rights, complaint procedures and access to health services or appropriate self-help groups.

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R

The Relatives & Residents Association
Helpline: 020 7359 8136 (9.30am-4.30pm Monday-Friday)
Email: info@relres.org
Online: Can use an online form available on their website
Website: relres.org
1 The Ivories, 6-18 Northampton Street, London, N1 3HY.

Royal National Institute of Blind People (RNIB)
Helpline: 0303 123 9999 (8am-8pm Monday-Friday; 9am-1pm Saturday)
Email: helpline@rnib.org.uk
Online: Can use an online form available on their website
Website: rnib.org.uk
105 Judd Street, London, WC1H 9NE

Provides information, support and advice for anyone with a serious sight problem.

Royal National Institute For Deaf People (RNID)
Now Action on Hearing Loss.

Royal Voluntary Service (RVS) – formerly WRVS
Telephone:  0845 608 0122  (8am-6pm Monday-Friday)
Online: Can use an online form available on their website
Website: royalvoluntaryservice.org.uk
Beck Court, Cardiff Gate Business Park, Cardiff, CF23 8RP

Provide advice and support to older people.

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S

Society of Later Life Advisers (SOLLA)
Website: societyoflaterlifeadvisers.co.uk

SOLLA aims to meet the need of people seeking advice about the financial issues in later life by ensuring they can find an Accredited Adviser local to them. The website has a directory searchable based on postcode.

Stroke Association
Helpline: 0303 3033 100 (9am-5pm Monday, Thursday, Friday; 8am-6pm Tuesday, Wednesday; 10am-1pm Saturday)
Email: helpline@stroke.org.uk
Website: stroke.org.uk
240 City Road, London, EC1V 2PR

A national charity that provides an advisory and information service for people who have had strokes, their families and carers.

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W

WVRS
Now Royal Voluntary Service.

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If you require any further information please do not hesitate to call us on (add telephone symbol) 020 8872 4900 or email
enquiries@svnh.co.uk for an information pack. Detailed information about St Vincent’s and the services it offers is contained within these web pages but most of the information that you need about applying for residency at St Vincent’s is contained within our Information Guide so please click here for a copy which will tell you all that you need to know about applying for residency at St Vincent’s.

St Vincent’s Charitable Trust in Pinner is an independent not for profit charity and provides residential and nursing care for the elderly.
Registered Charity Number (1014889).
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